Consultant/Instructor:  Shanna Gauger, PMP
Project Management Jump start
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Shanna Gauger, PMP*
Shanna has over 25 years of IT project  management experience  with The Standard (Standard Insurance headquartered in Portland,  Oregon).   Shanna has also taught a  management of computer  business  applications  course at Lewis and Clark College,  was  the education  manager for a computer retailer, and was involved in  instructional  use of computers at  several other
organizations.   She is a result oriented thinker, and is  passionate about  sharing the benefits of  structured projects  for  getting work done.  She enjoys mentoring those new to project  management.  Her project management  philosophies are grounded in  team collaboration, quality communication, and having  fun while  working smarter not harder.   Below is a  representative sampling of projects she has  managed.

Comments on the jump start  experience:  " Your class was incredibly invigorating for
me.  After returning to work, I  have proposed, received approval, and  finished phase 1 of my project. "  Alice, Dalton Property Management,  Portland Oregon

Contact Information
503-320-7300  (mobile)    gauger11@icloud.com   Office  and Class/Conference Room:  1437 SW Columbia, Portland Oregon   97201

*What is a PMP?  PMP is a  Project Management Professional certification from the Project Management  Institute (PMI) .  If you are interested in obtaining your PMP  certification, Shanna can discuss this process with you, and you can become  familiar with PMI by attending local meetings of PMI as part of the  course with Shanna and other class  participants.

Sample  Projects

Document Management System – Design and  implementation of document imaging, retention and retrieval system to support 
paper and online file reduction for eight distinct business  units.

IT Reorganization Project –  Supported the  reorganization and reenergizing of IT staff after departmental downsizing  and the shift of specific systems/functions  to off shore  support organizations.
 
Lync –  Enterprise implementation  and change management of Microsoft Communicator tool with instant  messaging, desktop  sharing and  virtual meeting software to  enhance use of on line collaboration and meeting  tools. 
  
Email  Retention – Enterprise project to  exercise automated email retention/deletion functionality to support a  newly implemented enterprise email retention policy. The project included:  upgrade to the  Exchange 2010 system, enterprise change management to
transition to automated  deletion of non business-critical email after 90  days, elimination of pst files, elimination of Email Xtender, and e-discovery  and electronic storage cost saving goals. 
 
Absence  Management Product and System Development – Customization of vendor’s leave  management system to integrate leave (absence)  management  with disability products to provide single point of contact for both  employees and employers for leave
management.
 
Insurance  Underwriting Proposal System –  Significant upgrade  to insurance underwriting calculation  engine.  Primary
project objective  – increase the number of machine underwritten proposals  and decrease the number  of proposals requiring
human intervention.
 
Dental Outsourcing  –  Outsourcing of the administration of a dental insurance product  and introduction of new lasik and vision insurance products to be administered  by a stateside third party  administrator.
 
Customer Online Enrollment – Web based  enrollment tool to support an organization's  membership acquisition  of  voluntary life and long term disability  products.
  
971 Area Code Conversion – Enterprise wide  conversion of multiple area  codes into a single 971 area code.  
  
Call Handling  – Selection, acquisition and  implementation of new call handling  technology (including voice  recognition).
 
Calculation  Engine  –  Automated rules based calculation tool for benefits  analysts supporting complex individual disability product claim  administration.
 
Human Resource System Replacement  – Determined business requirements, selection criteria, product review  and  identification of preferred system for HR.
 
Real Estate  Management System – Selection,  acquisition, and implementation of system  to manage real estate portfolio.

Mortgage Loan System Upgrade – System  conversion including enhancements and platform modifications to  system for mortgage loan portfolio management.
 
Retirement  Plans (RP) Oracle Systems –  Development of initial applications using the  Oracle database.
 
Email – Research and development,  prototyping,  and implementation of enterprise  email system.




 

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