Shanna Gauger, PMP*
Shanna has over 25 years of IT project management experience with The Standard (Standard Insurance headquartered in Portland, Oregon). Shanna has also taught a management of computer business applications course at Lewis and Clark College, was the education manager for a computer retailer, and was involved in instructional use of computers at several other
organizations. She is a result oriented thinker, and is passionate about sharing the benefits of structured projects for getting work done. She enjoys mentoring those new to project management. Her project management philosophies are grounded in team collaboration, quality communication, and having fun while working smarter not harder. Below is a representative sampling of projects she has managed.
Comments on the jump start experience: " Your class was incredibly invigorating for
me. After returning to work, I have proposed, received approval, and finished phase 1 of my project. " Alice, Dalton Property Management, Portland Oregon
Contact Information
503-320-7300 (mobile) gauger11@icloud.com Office and Class/Conference Room: 1437 SW Columbia, Portland Oregon 97201
*What is a PMP? PMP is a Project Management Professional certification from the Project Management Institute (PMI) . If you are interested in obtaining your PMP certification, Shanna can discuss this process with you, and you can become familiar with PMI by attending local meetings of PMI as part of the course with Shanna and other class participants.
Sample Projects
Document Management System – Design and implementation of document imaging, retention and retrieval system to support
paper and online file reduction for eight distinct business units.
IT Reorganization Project – Supported the reorganization and reenergizing of IT staff after departmental downsizing and the shift of specific systems/functions to off shore support organizations.
Lync – Enterprise implementation and change management of Microsoft Communicator tool with instant messaging, desktop sharing and virtual meeting software to enhance use of on line collaboration and meeting tools.
Email Retention – Enterprise project to exercise automated email retention/deletion functionality to support a newly implemented enterprise email retention policy. The project included: upgrade to the Exchange 2010 system, enterprise change management to
transition to automated deletion of non business-critical email after 90 days, elimination of pst files, elimination of Email Xtender, and e-discovery and electronic storage cost saving goals.
Absence Management Product and System Development – Customization of vendor’s leave management system to integrate leave (absence) management with disability products to provide single point of contact for both employees and employers for leave
management.
Insurance Underwriting Proposal System – Significant upgrade to insurance underwriting calculation engine. Primary
project objective – increase the number of machine underwritten proposals and decrease the number of proposals requiring
human intervention.
Dental Outsourcing – Outsourcing of the administration of a dental insurance product and introduction of new lasik and vision insurance products to be administered by a stateside third party administrator.
Customer Online Enrollment – Web based enrollment tool to support an organization's membership acquisition of voluntary life and long term disability products.
971 Area Code Conversion – Enterprise wide conversion of multiple area codes into a single 971 area code.
Call Handling – Selection, acquisition and implementation of new call handling technology (including voice recognition).
Calculation Engine – Automated rules based calculation tool for benefits analysts supporting complex individual disability product claim administration.
Human Resource System Replacement – Determined business requirements, selection criteria, product review and identification of preferred system for HR.
Real Estate Management System – Selection, acquisition, and implementation of system to manage real estate portfolio.
Mortgage Loan System Upgrade – System conversion including enhancements and platform modifications to system for mortgage loan portfolio management.
Retirement Plans (RP) Oracle Systems – Development of initial applications using the Oracle database.
Email – Research and development, prototyping, and implementation of enterprise email system.
Shanna has over 25 years of IT project management experience with The Standard (Standard Insurance headquartered in Portland, Oregon). Shanna has also taught a management of computer business applications course at Lewis and Clark College, was the education manager for a computer retailer, and was involved in instructional use of computers at several other
organizations. She is a result oriented thinker, and is passionate about sharing the benefits of structured projects for getting work done. She enjoys mentoring those new to project management. Her project management philosophies are grounded in team collaboration, quality communication, and having fun while working smarter not harder. Below is a representative sampling of projects she has managed.
Comments on the jump start experience: " Your class was incredibly invigorating for
me. After returning to work, I have proposed, received approval, and finished phase 1 of my project. " Alice, Dalton Property Management, Portland Oregon
Contact Information
503-320-7300 (mobile) gauger11@icloud.com Office and Class/Conference Room: 1437 SW Columbia, Portland Oregon 97201
*What is a PMP? PMP is a Project Management Professional certification from the Project Management Institute (PMI) . If you are interested in obtaining your PMP certification, Shanna can discuss this process with you, and you can become familiar with PMI by attending local meetings of PMI as part of the course with Shanna and other class participants.
Sample Projects
Document Management System – Design and implementation of document imaging, retention and retrieval system to support
paper and online file reduction for eight distinct business units.
IT Reorganization Project – Supported the reorganization and reenergizing of IT staff after departmental downsizing and the shift of specific systems/functions to off shore support organizations.
Lync – Enterprise implementation and change management of Microsoft Communicator tool with instant messaging, desktop sharing and virtual meeting software to enhance use of on line collaboration and meeting tools.
Email Retention – Enterprise project to exercise automated email retention/deletion functionality to support a newly implemented enterprise email retention policy. The project included: upgrade to the Exchange 2010 system, enterprise change management to
transition to automated deletion of non business-critical email after 90 days, elimination of pst files, elimination of Email Xtender, and e-discovery and electronic storage cost saving goals.
Absence Management Product and System Development – Customization of vendor’s leave management system to integrate leave (absence) management with disability products to provide single point of contact for both employees and employers for leave
management.
Insurance Underwriting Proposal System – Significant upgrade to insurance underwriting calculation engine. Primary
project objective – increase the number of machine underwritten proposals and decrease the number of proposals requiring
human intervention.
Dental Outsourcing – Outsourcing of the administration of a dental insurance product and introduction of new lasik and vision insurance products to be administered by a stateside third party administrator.
Customer Online Enrollment – Web based enrollment tool to support an organization's membership acquisition of voluntary life and long term disability products.
971 Area Code Conversion – Enterprise wide conversion of multiple area codes into a single 971 area code.
Call Handling – Selection, acquisition and implementation of new call handling technology (including voice recognition).
Calculation Engine – Automated rules based calculation tool for benefits analysts supporting complex individual disability product claim administration.
Human Resource System Replacement – Determined business requirements, selection criteria, product review and identification of preferred system for HR.
Real Estate Management System – Selection, acquisition, and implementation of system to manage real estate portfolio.
Mortgage Loan System Upgrade – System conversion including enhancements and platform modifications to system for mortgage loan portfolio management.
Retirement Plans (RP) Oracle Systems – Development of initial applications using the Oracle database.
Email – Research and development, prototyping, and implementation of enterprise email system.
